TERMS
TERMS AND CONDITIONS
COPYRIGHT
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PAYMENT
ALL TRANSACTIONS ARE CHARGED IN CAD DOLLARS (CAD) HOWEVER THE ACTUAL CONVERSION RATE WILL BE SET BY YOUR CREDIT/DEBIT CARD COMPANY AND MAY DIFFER FROM RATES ELSEWHERE.
SHIPPING
ORDERS ARE SHIPPED WITHIN 7-10 BUSINESS DAYS OF PLACING THE ORDER. SOME ITEMS MAY TAKE LONGER AND THIS WILL BE INDICATED IN THE PRODUCT DESCRIPTION AT THE TIME OF PURCHASE. ALL ORDERS ARE SHIPPED VIA CANADA POST, ONCE THE ORDER IS SHIPPED YOU WILL BE EMAILED A TRACKING NUMBER SO THAT YOU CAN TRACK YOUR ORDER.TRENDYYSVOID IS NOT RESPONSIBLE FOR DELAYS CAUSED BY THE COVID-19 VIRUS, HOWEVER, WE WILL TRY TO ASSIST YOU AS BEST AS POSSIBLE.
REFUNDS
TRENDYYSVOID WILL ONLY ISSUE A REFUND ON ITEMS THAT ARE DEFECTIVE OR DAMAGED, IN WHICH CASE YOU WILL NEED TO EMAIL TRENDYY@TRENDYYSVOID.COM CLEAR IMAGES OF THE ITEM WITH A SUPPORTING EMAIL WITHIN 5 DAYS OF RECEIVING THE ITEM. TRENDYYSVOID WILL THEN RESPOND WITHIN 2-5 BUSINESS DAYS WITH A RESOLUTION. IF A REFUND IS AGREED THEN THIS CAN TAKE 14 BUSINESS DAYS TO PROCESS FROM WHEN WE RECEIVE BACK THE GOODS, TRENDYYSVOID WILL ONLY REFUND THE ITEM AND NOT THE DELIVERY CHARGES.
CANCELLATION
ONCE AN ORDER HAS BEEN PLACED THIS IS FINAL OTHER THAN THE REASONS STATED ABOVE. IF FOR ANY REASON WE AGREE TO CANCEL YOUR ORDER WE WILL CHARGE 60% OF THE TOTAL AMOUNT AS A PROCESSING FEE.
PRIVACY
ALL INFORMATION COLLECTED BY TRENDYYSVOID IF AUTHORIZED BY YOU WILL ONLY BE USED TO SEND YOU PROMOTIONAL OFFERS. TRENDYYSVOID DOES NOT PASS ON ANY INFORMATION TO THIRD PARTY.